Shipping Policy

Shipment processing time

All orders are processed within 24 hours. Excluded from this are personalized products.

Shipping rates and delivery estimates

Each order is unique, as a result the processing time depends on several things; the type of order, when you placed it, country etc. Keep in mind that once order is made you cannot make any changes. 

However, here’s what you can expect from shipping:

UK 7-10 Business Days

US 7-10 Business Days

Australia 10-15 Business Days estimate

New Zealand 10-15 Business Days

*we can't guarantee shipping times because we depend on our shipping partner. 

Order Tracking Link:


LYDOO is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. 

For more information, email support or our help center